About Melissa

As a technical trainer and learning and development professional, Melissa offers a range of skills that stem from her experience as a technical and soft-skills trainer with working knowledge of content analysis, design, implementation, evaluation, and facilitation.

She utilizes her acquired acumen to align learning objectives with learner outcomes to leverage knowledge acquisition with organizational goals. With over 15 years of experience, Melissa has provided customer service support to a vast array of users from new hires to inbound help-desk clients to learning management systems and enterprise-wide portal users in the consulting, non-profit and higher education space. 


“As part of the Seven12 Education team, I endeavor to facilitate professional development to enhance the ongoing success of all the associations I support.”


Fun Fact

While in graduate school, I had the opportunity to meet Joe Clark, the principal who made national headlines at Eastside High School in Paterson, NJ. His strict approach resulted in the widely popular biopic "Lean on Me.” He highly encouraged me to remain steadfast in reaching back to educate others.